Testimonials

“I have had dealings with Osborn Humphreys for around two years now, they  have always been  most helpful and polite, paying great attention to all needs . A first class team.” – Mr F. – (Tenant renting a property in Shoreham through our Lettings Team). 

“I have used Osborn Humphreys on a finders only basis to secure tenants for a rental property. I have been extremely impressed with their efficiency, friendliness and the quality of tenants they have found. In particular the lettings team are very helpful and are always happy to give advice, which has been a lifesaver for an inexperienced landlord like myself. I will continue to use Osborn Humphreys for the rental property and would have no hesitation in using them as an estate agent either. Thank you!” – Mrs B. – (Landlord with a property on Shoreham Beach, let by our Lettings Team).

“I have no hesitation in commenting on Osborn Humphreys Estate and Letting Agency. The service offered to me and the advice received, has always been first class. This, added to their most friendly manner, has made them a joy to be involved with.” – Dr Gordon. – (Landlord with a property in Shoreham, let and managed by our Lettings Team).

“Osborn Humphreys provided me with an excellent service, from marketing the property, through to managing the relationship with the tenant. It’s a different level of professionalism to other local estate agents.” – Mr U. – (Landlord with a property in Shoreham, let and managed by our Lettings Team).

“Josh gave us a very professional show around initially. We were able to rely on John to liaise with the chain sensibly when other agents left it to us but took the credit for our work!” – Mr & Mrs B. – (Bought a property in Shoreham through our Shoreham office).

“10 out of 10 – email and/or phone calls with thorough feedback after every viewing, with realistic appointments and viewings. John gave us complete confidence with his knowledge of the area and accurate commercial assessment. Would recommend and use Osborn Humphreys again.” – Mr & Mrs H. – (Sold a property in Shoreham through our Shoreham office).

“Ben and his colleagues have provided an excellent service. They have been extremely helpful and friendly and have kept us well informed at all times. The sale has gone through smoothly and I believe this is in no small part, due to Ben keeping in constant contact with the purchaser. A first class service and we would have no hesitation in recommending Osborn Humphreys. Thank you!” – Mrs E. – (Sold a property in Steyning through our Steyning office). 

“Ben and the team were very helpful, efficient and friendly. They kept us informed throughout viewings and the sale. We would recommend Osborn Humphreys, a very professional service, we were never pressured. Other estate agents were pressuring us to change to them but we were confident Osborn Humphreys would sell our property. Thank you.” – Mr & Mrs H. – (Sold a property in Washington through our Steyning office).

“Osborn Humphreys were fantastic! Very helpful, trustworthy, friendly and professional. Jess and Janet, in particular, were great. Janet has really been fantastic – I can’t praise her enough. A real credit to your company, I will miss speaking to her once we’re moved in. A big thank you to all the team.” – Mr & Mrs J. -Bracknell (Bought a property in Steyning through our Steyning office).

“Now that our sale and purchase have completed we wanted to take this opportunity to thank you for all the hard work that you and the staff at Osborn Humphreys Shoreham did to get us where we are today. As you know, we were under a time constraint to sell our property and you did just that in a little over a month, for the full asking price, we could not be happier. Your expert knowledge of the local property market, optimal valuation of our property, excellent photography, marketing materials and web exposure, along with the professional and punctual staff that carried out the viewings of our property made this all possible. The service was completed by your recommendation of an excellent conveyancer. We could not recommend your services more highly. Wishing you continued success for the future.” – Mr & Mrs A. – Shoreham (Bought and sold property in Shoreham through our Shoreham Office).

“A huge and heartfelt thank you for all your help with getting us our dream home! You’ve been utterly brilliant and we’re extremely grateful. Thanks so much.” – Mr & Mrs P. – Brighton (Bought a property in Upper Beeding through our Steyning Office).

“So far we have been really impressed with your rental services. The staff there are friendly, whilst maintaining a professional attitude, courteous and efficient at all times. I can truly say that once I’d placed the property with yourselves I’ve had the peace of mind to just forget all about the hassle of letting a property privately, secure in the knowledge that your stringent ‘vetting’ policy would assure me of appropriate tenants for our property. In our judgement, the fees incurred by letting through your agency represent good value for the services we’ve experienced to date.” – Mr & Mrs E. – Shoreham (Landlords with a property in Shoreham let and managed through our Lettings office).

“Just a quick email to say thank you very much for all your help with buying our house. You helped turn what could’ve been a stressful process into a very straightforward, speedy and drama free experience, completing in just 6 weeks! We appreciated the constant communication and the friendliness & efficiency with which all our queries were met.” – Mr & Mrs B. – Shoreham (Bought a property through our Shoreham office).

“Our experience with Osborn Humphreys has been a total pleasure. Their professional approach and their friendly attitude has made our year’s tenancy so easy to cope with. What you need, when things go wrong (and they always will), is someone who will not only do something about it, but do it quickly and in your interest. Osborn Humphreys never failed to come up with the goods. From their helpful Floor Plans, to their immediate response to our requests, to their professional approach to their work, they have impressed us so much that we really feel as though we have made friends to be proud of.” – Mr & Mrs R. – Shoreham (Tenants that rented a property in Shoreham through our Lettings office).

“We recently decided to ask Osborn Humphreys to help us sell our existing home and buy our new home. The service which was provided was extremely professional yet personal throughout. Working with the sales team of three in the Shoreham Office I was very reassured that the whole team took the time to visit the home we were selling to ensure they were very competent in showing potential buyers around our property. They also gave fantastic service in terms of responding to any query I had and always took the time to make sure I was kept aware of any developments in both the purchase and the sale. On top of this I found their realistic and practical attitude to the process refreshing. The distinct lack of ‘sales pitch’ was like a breath of fresh air and meant we were confident in how our home was placed to sell on the market as well as managing our expectations in negotiating the purchase of our new home. All in all I would not hesitate in using Osborn Humphreys again in any property transaction.” Mr & Mrs P. – Shoreham Beach (Sold a property in Shoreham and bought another on Shoreham Beach through our Shoreham office).

“Osborn Humphreys were very practical and professional in their handling of my recent sale. From the offset, they gave me a realistic assessment of the current market conditions and the likely values that I might achieve for the property. Once we decided on a valuation, they actively marketed the property to their client base, as they said they would, and had several offers on the table within a few weeks. They critically assessed the potential buyers with a view to finding the “right buyer” for our property and whilst we did not accept the highest offer, we were pleased with the advice that John from Osborn Humphreys gave us regarding the suitability of the buyers because ultimately we ended up with a smooth transaction at a fair price. During the whole process we were kept fully informed of the situation and at all times we felt that Osborn Humphreys were acting in our best interests as the seller, rather than just trying to get the sale through at any cost. I therefore fully endorse Osborn Humphrey’s professionalism and service.” – Mr J. – Shoreham Beach (Sold a property on Shoreham Beach through our Shoreham office).

“Osborn Humphreys initially struck me with their honest, friendly and down-to-earth manner. They sold our house easily (helped by their amazing photos!) and got a good price for it. They then provided much needed moral support and advice to help us finally move into the house of our dreams.  John, Kate, Charlie and the rest of the staff at Osborn Humphreys deserve to do well in this competitive market. I would not hesitate in recommending them.” Mrs T. – Shoreham (Sold a property in Shoreham through our Shoreham office).

“This was my first experience of selling a property. On initial meeting of Stuart and Ben I found them both very personable and professional. Above all they were accommodating regarding my requests and views in relation to the marketing and sale price. They explained clearly how the process worked and I felt confident that I had chosen Osborn Humphreys for the sale. Throughout the entire procedure I received regular updates from Ben by phone, email or letter. Everything was actioned with incredible speed and efficiency. Questions were answered effectively, messages were passed on at all times and calls were returned. All the employees were helpful. Ben is driven, proficient, capable and most importantly acts on the vendors behalf and totally in their best interests. Consequently, my first experience of selling a property has been undoubtedly ‘stress-free’ and entirely positive. I would highly recommend Osborn Humphreys to anyone wishing to sell a property. Thank you so much.” – Mrs A. – Hove

“As a solicitor in private practice I have dealt with many Estate Agents. Few, if any, could match the expertise shown by Osborn Humphreys in their handling of my sale in Shoreham. Their professional service was simply faultless.” – Mr C. – Shoreham (Sold a property in Old Shoreham through our Shoreham office).

“Osborn Humphreys sold our late mother’s house in Shoreham. Their marketing material was very well presented; their service was excellent at all times, with all viewings accompanied, and nothing was too much trouble for their team. We are confident that they obtained the best possible price for the property. I would have no hesitation in recommending their services.” Mr B. – Orkney Islands (Sold a property in Shoreham through our Shoreham office).

“Osborn Humphreys were professional throughout. Kate, Charlie and John were all great communicators, keeping us up to date and informed.  The service provided for the sale of our flat was excellent, organising block viewings and achieving three asking price offers in one day! We have also dealt with the lettings team who were equally as helpful and professional. We will definitely use Osborn Humphreys again and would always recommend to others.” Mr & Mrs B. – Shoreham

“I would like to thank Stuart and all the staff at Osborn Humphreys Steyning office for finding me my new home which I had been looking for, for some considerable time. I wouldn’t say I was fussy, I just knew exactly what I wanted, and whilst some of the other agents seemed to “give up on me” the staff at Osborn Humphreys tirelessly persevered. Once they had found me the house of my dreams, all went smoothly and I moved in within 8 weeks. Thank you Osborn Humphreys …. I will certainly know where to come if I ever decide to move again.” Ms S. – Steyning (Bought a property through our Steyning office).

“Having let and sold property through Osborn Humphreys, I have been extremely happy with their service and professionalism. From initial viewings to tenant selection and management, the friendly team have always ensured the property is well looked after and provided excellent service at all levels. Marketing materials and activities were excellent, ensuring a quick and hassle free sale.” Mr P. – New York (Sold a property in Central Shoreham through our Shoreham office).

“I am so grateful to you for all your wonderful support…  They certainly don’t make estate agents like Osborn Humphreys anymore (J***s said good things about you too – what a reputation to live up to!)” – Mrs G. – Shoreham. (Landlord letting a property on Shoreham Beach through our Lettings office).

“Osborn Humphreys were great throughout the whole process.  The team were excellent communicators, keeping us informed at all times.  They provided great advice on complicated matters for our purchase property and liaised well between solicitors when required. They were reliable, professional and above all friendly. We would definitely recommend them.  Keep up the great work!” Mr & Mrs J. – Shoreham (Sold a property in Shoreham through our Shoreham office).

“Thank you for your hard work, skill and professionalism in selling our house. You kept me calm in choppy waters, which is no mean feat, and if it wasn’t for you going the extra mile with an out of hours email, we would simply have bought the wrong house! What an enormous impact you have had.” – Miss S. – Shoreham (Sold a property in North Shoreham through our Shoreham office).

“Our moving experience couldn’t have been smoother thanks to the team at Osborn Humphreys. Their service was always professional with a high standard of customer care. We were impressed by the quality of the brochure. They matched their prospective buyers well with our property resulting in a quick ‘sale agreed’. They remained involved whilst the legal part was going through. All in all a fantastic experience in what is considered one of the most stressful things in life to do. Thanks again to the team at Osborn Humphreys!” Ms B. – Shoreham Beach (Bought and sold property in Shoreham Beach through our Shoreham office).

“Osborn Humphreys at Steyning were very professional from beginning to end and we have been very satisfied with the service received. Throughout the viewings Osborn Humphreys did all they could to accommodate us.  The entire process ran very smoothly on agreeing a sale and was followed up regularly by staff at the Steyning office to ensure that all went to plan and that completion was to the date we required.  I highly recommend this estate agency.” – Mr & Mrs R. – Upper Beeding (Sold a property in Upper Beeding through our Steyning office).

“I was not the easiest of landlords, as initially I was letting out a much treasured cottage against my will. However, Linda and Anita completely understood my situation and appeared to cherish my property as much as me. They vetted every potential tenant, fed info back to me and advised me on any decisions I could take. Any email from me was instantly replied to and when the tenant left I was given the most succinct report with every detail included. The cottage was left immaculate. I look forward to a long working relationship with Osborn Humphreys. I bought through them and now I let through them” – Ms G. – London (Bought a property in Steyning through our Steyning office and let it through our Lettings office).

“Osborn Humphreys were our Estate Agents of choice due to their popularity, friendly non pressured approach; realistic valuation and extensive knowledge of the local housing market. There was no hard sell, unrealistic claims or initial over pricing. Unfortunately, due to a series of unforeseen events, our initially straightforward sale & onward purchase became a lengthy & complex procedure. John & his team remained patient and highly positive throughout the process. Offering us professional guidance & support, essential in keeping us focused on a positive outcome.  Professional confidence & advice was demonstrated by all staff. We were also very appreciative of the genuine emotional support shown to us during an extremely traumatic time. John & his team certainly exceeded our expectations and remained consistent throughout the process. We’d like to take this opportunity to thank everyone at Osborn Humphreys for all efforts in making our situation a success. We did get there in the end! We certainly would not hesitate recommending Osborn Humphreys to anyone.” – Mr & Mrs W. – Shoreham (Sold a property in Central Shoreham and bought another in North Shoreham through our Shoreham office).

“I sold a flat on Shoreham Beach through Osborn Humphreys and they were brilliant! Not only did they sell the property fast and at the right price, but they were extremely helpful with keeping me informed throughout the process and chasing the buyers ‘overstretched’ solicitor to ensure they completed on time. I have no hesitation in recommending them.” Mr W. – London (Sold a property on Shoreham Bech through our Shoreham office).

“We could be accused of being serial movers as we have achieved twice the national average for moving home, however this move to Shoreham is definitely the last one. Osborn Humphreys’ attention to us as buyers was second to none, we found them to be very professional, very friendly and very efficient. If we were to move again, (which we won’t), we would want to find an estate agent as good and brilliant as Osborn Humphreys were for us this time, we highly recommend them!” Mr & Mrs F. – Shoreham (Bought a property in Central Shoreham through our Shoreham office).

“I would like to give my thanks to the staff of Osborn Humphreys for all their sterling work in the sale of my house and the purchase of another. Looking to downsize we had very specific requirements and over a period of time Osborn Humphreys would contact us with property details they felt might be suitable.  When one that looked to be ideal came onto the market we were able to view it within days of it being advertised. Once viewed we requested a valuation of our property which was carried out the same day. In less than 10 days we had an offer and the Estate Agency staff assisted our negotiation to agree a sale price for our property and a purchase price for the other.  Support through the period up to contracts being exchanged was excellent, and continued to be so through to completion with regular updates of progress. The whole experience was rapid, painless, and professionally carried out. We cannot recommend Osborn Humphreys more highly.” Mr & Mrs S. – Shoreham. (Bought and sold property in Central Shoreham through our Shoreham office).

“When our family moved to Germany in 1999 we decided to let our house in Steyning. Having received much help from Osborn Humphreys in buying and selling in the years prior to that, we had no hesitation in asking them to act as Management Agent. In the intervening 14 years we have been delighted with the service provided in looking after our interests. Osborn Humphreys have never failed to promptly identify reliable and loyal long-term tenants and have always dealt with maintenance issues promptly and efficiently on our behalf.” – Mr & Mrs C. – Steyning. (Landlords who rented a property in Steyning through our Lettings office and then sold through our Steyning office).

“John and his team looked after the sale of our house in Shoreham courteously, effectively & professionally. We would strongly recommend Osborn Humphreys to anyone who is considering selling” Mr & Mrs C. – Albourne (Sold a property in North Shoreham through our Shoreham office).

“Throughout the purchase of our property we found the team at Osborn Humphreys to be excellent communicators, keeping us well informed from start to finish ensuring a smooth transaction.” Mr & Mrs A. – Steyning (Bought a property in Steyning through our Steyning office).

“For 20 years or so, I have had a property tenanted and managed by a number of lettings agencies. I have been a client of Osborn Humphreys for 8 years, and I intend to stay so. Staff have provided fair, efficient and reassuring service, as well as unbiased advice when I have needed it. I can highly recommend their services.” – Mr M. – Shoreham (Landlord who lets a property in Shoreham through our Lettings office).

“On the whole I prefer to use independent local businesses as they have a vested interest in providing an individually tailored service. I decided to use Osborn Humphreys as I had purchased the Shoreham property through them in 2007, and received a faultless service back then. From initial contact I found the sales team to be personable, genuine and quite simply ‘on the ball’. I found myself receiving correspondence at a speed that defied the usual efficiency of royal mail (!). Osborn Humphreys also recommended a local solicitor and combined, everyone’s efforts had my house sale completed within less than 3 months after the market appraisal. An incredibly efficient and effective team. I would highly recommend Osborn Humphreys to anyone looking to buy or sell.” – Dr W. – Stirling (Sold a property in Shoreham through our Shoreham office).

“The team at Osborn Humphreys were extremely helpful and responsive through out the whole process.  Their willingness to liaise between solicitors and get involved when necessary ensured that the sale went through smoothly and within the deadline.” – Mr B. & Ms T. – Shoreham Beach (Bought a property on Shoreham Beach through our Shoreham office).